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The Salesforce Sales-Cloud-Consultant certification exam is a rigorous and challenging test that requires a deep understanding of Salesforce. The exam is computer-based and consists of 60 multiple-choice questions. Candidates are given 105 minutes to complete the exam, and they must score a minimum of 65% to pass.
Salesforce Sales-Cloud-Consultant Certification Exam is designed for individuals who have expertise in implementing Salesforce Sales Cloud solutions in a customer-facing role. The certification exam is intended for those who work as sales consultants, sales managers, or business analysts and have experience working with Salesforce Sales Cloud. The exam is designed to test the candidate's knowledge and skills in implementing and managing Salesforce Sales Cloud solutions.
Certification Path
There is no prerequisite for this exam.
NEW QUESTION # 75
A Consultant is configuring Einstein Forecasting to help the sales team predict how much they will sell by the end of a forecasting period.
Which two considerations should the consultant keep in mind to ensure that predictions are displayed.
Choose 2 answers
- A. Predictions are based only on the standard close date and Amount fields.
- B. Predictions are only shown when at least 12 months of Opportunity data exists.
Answer: A,B
NEW QUESTION # 76
What are some of the ways to align communication between the sales and marketing organizations? (Select all that apply)
- A. Evaluate impact of collateral on bringing leads through to close
- B. Have a daily meeting with sales to check on latest developments
- C. Provide sales collateral in one place
- D. Gather feedback on sales collateral and templates
- E. Standardize internal and external communication with templates
- F. Communicate availability of sales collateral
Answer: A,B,C,D,E,F
NEW QUESTION # 77
Northern Trail Outfitter wants to implement a Partner Community to help manage an extensive distributor and reseller partner community. The consultant is setting up partner users. What are two considerations for this step in the process? Choose 2 answers
- A. Partner users are associated with the same set of profiles as internal users.
- B. Partner user can own account and opportunity records in salesforce.
- C. The sharing model should be re-evaluated when the Partner Community is enabled.
- D. Partner users CANNOT receive emails generated through workflow actions
Answer: B,C
NEW QUESTION # 78
Northern Trail Outfitters (NTO) attributes a decline in profit to an excessive number of discounts on opportunities. Which two actions can NTO request to monitor and control opportunity discounting? Choose 2 answers
- A. Run a report on opportunities showing list price and discounted price.
- B. Create a customer roll-up summary field to calculate the average product discount for each customer
- C. Limit the number of discounted products that can be added to an opportunity
- D. Ensure that sales management approves discount requests for each opportunity
Answer: A,D
NEW QUESTION # 79
UC would like to capture qualification information for new leads (e.g.. whether or not the person is a decision maker). This information should also appear in the contact record once the lead has been converted. Which approach should a consultant recommend?
- A. Create a custom field on the lead object and contact object: utilize a trigger to transfer the value after conversion .
- B. Create a custom field on the lead object and contact object: configure mapping of these two fields for conversion
- C. Create a custom field on the lead object and contact object: these field will be mapped automatically during conversion
- D. Create a custom field on the lead object and contact object; advise users to select it for transfer during conversion
Answer: B
NEW QUESTION # 80
Universal Containers (UC) has implemented Opportunity Teams. As part of the sales process, tasks are used to track all customer interactions. UC wants any available team member to handle these tasks as soon as possible.
Which Salesforce functionality should the consultant recommend to meet the requirement'
- A. Task "Assigned To" set to Opportunity Team role
- B. Assignment rule selected by default
- C. Task queues for each Opportunity Team
- D. Workflows to create a Task for each team member
Answer: A
NEW QUESTION # 81
Universal Containers wants to track the campaigns that influence won opportunities. Using standard functionality, what should a consultant recommend to meet this requirement? Choose 2 answers
- A. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role
'-' on the opportunity prior to the close date. - B. Have the administrator specify a time frame that limits the time a campaign can influence the opportunity '-' after the campaign first associated date and before the opportunity created date.
- C. Automatically add child campaigns of the primary campaign source if the child campaigns have an end
'-' date that falls before the opportunity close date. - D. Have representatives populate a field on the opportunity record with the dollar amount of the expected
'-' revenue from the campaigns that influenced the opportunity.
Answer: B,D
NEW QUESTION # 82
In an organization with a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of the ABC Company account record, and also has created an opportunity for ABC Co. Can Sam see John's data?
Answer:
Explanation:
No. John, as the manager in the hierarchy can see Sam's data, but not the other way around.
NEW QUESTION # 83
Are there limits on the number of Chatter groups you can join?
Answer:
Explanation:
Yes. You can join up to 100 groups.
NEW QUESTION # 84
How do territories affect forecasts?
Answer:
Explanation:
When you enable territory management for your organization, your forecast data is derived from the opportunities that are associated with the accounts in your territories. Users will have a different forecast for each territory to which they are assigned.
NEW QUESTION # 85
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
- A. Once enabled, multiple currencies cannot be disabled.
- B. Reports on these objects support multiple currencies: Accounts, Opportunity, Lead, case, and Opportunity product schedules.
- C. Changing the exchange rate automatically updates the converted amount on all records, except the closed Opportunities.
- D. After enablement, primary currency display in the parenthesis and the secondary amount displays as usual.
Answer: B,D
NEW QUESTION # 86
UC has a private sharing model. Sales representatives are required to collaborate with the same group of people from other departments for every deal; however, the individuals in the group will vary for each representative. What solution should a consultant recommend to ensure correct record visibility and collaboration?
- A. Set up a default opportunity team for each sales rep that is automatically added to every opportunity.
- B. Configure a criteria-based sharing rule to add sales team member records automatically.
- C. Add all team members to a private Chatter group for each opportunity.
- D. Configure a public group for each sales rep that is manually shared for each opportunity.
Answer: A
NEW QUESTION # 87
Choose the correct statement.
- A. Any salesperson can change their quota at any time.
- B. Only users with the appropriate permissions can change their quota.
Answer: B
NEW QUESTION # 88
When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and the Account.
Which solution should the Consultant recommend to achieve this requirement?
- A. Use Workflow rules and HTML Email Templates.
- B. Use Process Builder and HTML Email Templates.
- C. Develop an Inbound Email Service.
- D. Develop a custom Apex Trigger that uses custom email messaging.
Answer: D
NEW QUESTION # 89
Cloud Kicks is considering using person Accounts to manage customers, while using business Accounts to manage companies.
What should the Consultant advise?
- A. Person Accounts cannot be related to Accounts in a hierarchy.
- B. Person Accounts can only be child Accounts.
- C. Person Accounts can be disabled from Setup.
- D. Account hierarchy allows person Accounts.
Answer: A
NEW QUESTION # 90
Currently at Cloud Kicks, the Lead Source field is used to track what event a lead originated from. The Marketing Director requested a report that shows every event a lead has attended. Which standard Salesforce functionality can a Consultant recommend?
- A. Implement Campaigns to track events and define a Campaign Management process
- B. Configure a custom Events object and relate it to the Load object
- C. Create a custom field to track the second event a Lead attends
- D. Update the Lead Source field to the most recent event a lead has attended using process builder
Answer: A
NEW QUESTION # 91
Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.
Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?
- A. Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories
- B. API integration with Salesforce Maps to plot existing customers on territory maps
- C. A Salesforce Maps component plotting non-customers in residential neighborhoods
- D. Salesforce Maps with ESR1 integration to display high density neighborhoods
Answer: A
NEW QUESTION # 92
Forecast Category "Closed" can be summarized as:
- A. Commit + Best Case + Pipeline
- B. Closed
- C. Closed + Commit + Best Case
- D. Closed + Commit
Answer: B
NEW QUESTION # 93
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?
- A. Add company name next to contacts full name in the search window.
- B. Use quotation marks operator around contact's first and last name.
- C. Use parentheses operator to limit search to the Contacts object.
- D. Add LIKE keyword next to contact's full name in the search window.
Answer: D
NEW QUESTION # 94
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which solution should the consultant recommend to meet this requirement?
- A. Set up Account Teams with defaults for each sales rep.
- B. Use Apex Managed Sharing to automatically share any new Contacts.
- C. Add the Sharing button to the page layout so sales reps can share Contacts as needed.
- D. Change the Contact OWD to Private and create sharing rules to grant visibility.
Answer: D
NEW QUESTION # 95
UC wants to give access to Salesforce to its sales reps on the road, even when they are in areas not covered by internet reception. What solution should a consultant propose?
- A. Custom hybrid app
- B. Salesforcel app
- C. Salesforce Classic
- D. Salesforce Touch
Answer: B
NEW QUESTION # 96
Universal Finance has two sales divisions. Sales Division A's customers are individuals and Sales Division B's customers are businesses. Each division's sales representatives have their own user profiles, and person accounts are enabled. Sales Division B's sales representatives should not be able to create person accounts; they should only be able to create business accounts. What solution should a consultant recommended to meet these requirements?
- A. Use Divisions to hide person accounts from the Division B sales representative user profile.
- B. Remove person account record types from the Division B sales representative user profile.
- C. Check the "disable person accounts" permission on the Division B sales representative user profile.
- D. Use field-level security to hide the "Is Person Account" checkbox from the Division B sales representative user profile.
Answer: B
NEW QUESTION # 97
Sales management at Universal Containers would like to track the following information:
* Number of open opportunities in the current quarter by sales representative
* Number of closed opportunities in the last quarter by sales representatives What should a consultant recommend to meet these requirements?
- A. Create a summary report with cross filters
- B. Create a joined report.
- C. Create an analytic snapshot
- D. Create a dynamic dashboard
Answer: B
NEW QUESTION # 98
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