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Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. Salesforce offers a wide range of products and services, including Salesforce Advanced-Administrator certification. The Salesforce Certified Advanced Administrator exam is designed for professionals who have the skills and knowledge to manage and configure Salesforce, and who possess a deep understanding of Salesforce applications, features, and functionalities. The Salesforce Advanced-Administrator certification is an advanced-level credential that demonstrates a professional's expertise in Salesforce administration.
Salesforce Advanced-Administrator Exam is a challenging certification to achieve, as it requires a deep understanding of Salesforce's advanced features and functionality. However, earning this certification can help professionals advance their careers in Salesforce administration and management. It demonstrates to employers and colleagues that an individual has the skills and expertise necessary to manage complex Salesforce implementations and drive business success.
NEW QUESTION # 54
An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.
What option does the administrator have to modify the change set? Choose 2 answers.
- A. Create a new change set in the sandbox environment, add all the required components and upload it to productionD. Edit the change set in production, add the component, and use the redeploy option.
- B. Edit the change set in the sandbox environment and upload it to production.
- C. Clone the change set in the sandbox environment, add the component and upload it to production
Answer: A,C
NEW QUESTION # 55
Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.
Which feature should administrator configure in order to improve the case management process?
- A. Escalation Rules
- B. Macros
- C. Omni-Channel
- D. Knowledge Component
Answer: C
NEW QUESTION # 56
A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?
- A. Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
- B. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email.
Manually update any flows or processes listed on the log. - C. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings.
Add the System Admin's email to the Apex Exception Email page in Setup. - D. Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
Answer: C
NEW QUESTION # 57
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?
- A. A primary Account relationship Is required on a Contact regardless of the page layout settings.
- B. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
- C. Private Contacts need to be enabled in Setup.
- D. The Contact has Indirect relationships to other Accounts.
Answer: A
Explanation:
When Contacts to Multiple Accounts is enabled, a contact must always be associated with a primary account, even if the account field is not required on the page layout. The primary account determines how the contact is shared and how roll-up summary fields calculate values from the contact records. To remove the primary account from a contact, the contact must be deleted or merged with another contact. References:
https://help.salesforce.com/s/articleView?id=sf.relating_contacts_to_multiple_accounts.htm&type=5
NEW QUESTION # 58
The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.
What should the administrator do to build this functionality?
- A. Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.
- B. Create a lookup-relationship on the Payment and a workflow cross object field update.
- C. Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.
- D. Create a master-detail relationship on the Payment and a workflow cross object field update.
Answer: D
NEW QUESTION # 59
How to create a report showing Company growth Year after Year. What function to use ?
- A. PREVGROUPVAL
- B. PARENTGROUPVAL
- C. DATEVAL
- D. PRIORVALUE
Answer: A
NEW QUESTION # 60
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
- B. Rollup fields are calculated prior to save.
- C. Roll-up types include COUNT, SUM, and AVG.
- D. Roll-up summary fields are created on the master side of a master-detail relationship.
Answer: C,D
Explanation:
Explanation
Two considerations that the administrator should remember about roll-up summary fields are:
Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record. Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup. They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.
References: https://help.salesforce.com/s/articleView?id=sf.customize_rollup_summary_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
NEW QUESTION # 61
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes. How can an administrator meet this requirement?
- A. Create a new profile and role for the subset of users with the View All Data permission.
- B. Enable the View All Data permission for the roles of the subset of users.
- C. Create a permission set with the View All Data permission for the subset of users.
- D. Assign delegated administrator to the subset of users to View All Data.
Answer: C
Explanation:
A permission set is a collection of settings and permissions that give users access to various tools and functions. The View All Data permission allows users to view all data, regardless of sharing settings. By creating a permission set with this permission and assigning it to the subset of users, the administrator can meet the requirement without changing their profiles or roles. References: https://help.salesforce.com/s
/articleView?id=sf.perm_sets_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5
NEW QUESTION # 62
Cloud Kicks would like to establish a backup administrator who can assign but not modify user permission How should this be accomplished?
- A. Configure a custom administrator profile.
- B. Assign 'the user the System Administrator profile.
- C. Set up the user as a delegated administrator.
- D. Create an administrator permission set group
Answer: B
NEW QUESTION # 63
Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?
Choose 2 answers
- A. Workflow Rules
- B. Dashboards
- C. validation Rules
- D. Page Layouts
Answer: C,D
Explanation:
Explanation
Validation rules and page layouts are two tools that can be used to require data to be entered in a field and improve data quality on a record in Salesforce. Validation rules are a way to enforce data quality and integrity by checking the values of fields before a record is saved and displaying an error message if the values do not meet the specified criteria. Page layouts are a way to control the layout and organization of fields, buttons, related lists, and other components on a record page. Page layouts can also make fields required so that users must enter a value before saving a record.
NEW QUESTION # 64
Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.
Which two options should the administrator use to meet these criteria?
Choose 2 answers
- A. Make an owner-based sharing rule where the wnn field - true.
- B. Share with roles and subordinates of the finance cirector role.
- C. Create a criteria-based sharing rule where the won field = true.
- D. Select all opportunities owned by the sales manager role.
Answer: B,C
Explanation:
Explanation
Two options that the administrator should use to meet these criteria are:
Share with roles and subordinates of the finance director role. This option allows you to grant access to records based on the role hierarchy of your org. You can share records with users who are in a specific role or in roles below that role in the hierarchy. In this case, you can share records with roles and subordinates of the finance director role, which includes all the members of the finance team.
Create a criteria-based sharing rule where the won field = true. This option allows you to grant access to records based on certain field values or formulas. You can create a criteria-based sharing rule on opportunities that grants access to records where the won field is true, which means that the opportunity stage is closed won.
The other two options are incorrect because:
Make an owner-based sharing rule where the won field = true is not an option because owner-based sharing rules do not allow you to specify field values or formulas as criteria. Owner-based sharing rules only allow you to share records based on who owns them or what role or group they belong to.
Select all opportunities owned by the sales manager role is not an option because it does not meet the criteria of sharing all closed won opportunities. It only shares opportunities that are owned by users who are in the sales manager role, regardless of their stage.
References: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.sharing_rules.htm&type=5
NEW QUESTION # 65
What are two considerations an administrator should consider when setting up quotes?
Choose 2 answers
- A. Quotes can be synced with multiple active quotes
- B. When a quote is deleted the related opportunity and products are deleted as well
- C. Price books must be active in an opportunity before you can create quote for the opportunity
- D. Quote PDF text aligns to the left side of the page instead of the right.
- E. Discount fields on quotes can be a negative number
Answer: C,D
NEW QUESTION # 66
A user started to work remotely. They are having an Issue logging in.
What could be the issue?
- A. The user Is not In the IP range for their profile.
- B. The login session has expired for this user.
- C. The time zone for the profile is outside of login hours.
- D. They are signing in from a mobile device.
Answer: A
Explanation:
IP ranges are settings that restrict login access to Salesforce from specific IP addresses. Administrators can set IP ranges at the org level or at the profile level. If a user tries to log in from an IP address that is outside the allowed range for their profile or their org, they will not be able to access Salesforce. Therefore, if a user started to work remotely and is having an issue logging in, it could be because they are not in the IP range for their profile or their org. References:
https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5
NEW QUESTION # 67
Cloud Kicks has two record-triggered flows on the same object. One flow creates a child record when criteria are met. The second record-triggered flow is based on criteria to check if the child record exists and updates a field. The field on the child record that needs to be updated Is still null after the second record trigger.
What should the administrator do to resolve this issue?
- A. flows into schedule flows and have them update the field.
- B. Make a new record-triggered flow on the child object to update the field on the parent record.
- C. Have the record-triggered flows fire on create or edit to update the field.
- D. Combine the two flows into one with checks to see which part of the flow needs to be run.
Answer: D
Explanation:
Flows are tools that automate business processes by collecting data and performing actions in your org or an external system. Flows can be triggered by various events such as record creation, updates, or invocations from other processes or flows. Flows can also have decision elements that evaluate conditions and determine which path to follow in the flow. By combining the two flows into one with decision elements, the administrator can ensure that the flow runs in the correct order and updates the field on the child record after it is created by the first flow. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_decision.htm&type=5
NEW QUESTION # 68
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.
What feature should the administrator configure?
- A. Enable the Case Feed.
- B. Define data categories and visibility.
- C. Create article types.
- D. Setup record types and page layouts.
Answer: B
Explanation:
Data categories and visibility are features that allow you to organize and control access to your Salesforce Knowledge articles based on different topics or criteria. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data categories and visibility to provide relevant and appropriate product documentation to your customers and support team. References: https://help.salesforce.com/s/articleView?id=sf.
knowledge_categories.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
knowledge_category_visibility.htm&type=5
NEW QUESTION # 69
The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.
What should be implemented to prevent this conflict from happening?
- A. Review the setup audit trail prior to changes.
- B. Build automation and validation rules using screen flows.
- C. Refresh the full copy sandbox daily.
- D. Test changes in a shared sandbox.
Answer: D
Explanation:
Explanation
A sandbox is a copy of a production org that can be used for development, testing, or training purposes.
Sandboxes allow administrators to make changes and test them without affecting the live production org. A shared sandbox is a type of sandbox that can be used by multiple users or teams to collaborate on development or testing projects. By testing changes in a shared sandbox, the AW Computing administrator team can avoid conflicts and errors when deploying changes to production. References:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htm&type=5
NEW QUESTION # 70
A user at Universal Containers wants to load records Into a custom object named Location from a .csv file.
While using Data Loader, they cannot find the Location object.
What are two reasons this is happening?
Choose 2 answers
- A. Data Loader should only be used with standard objects.
- B. Location has a master-detail field to Account.
- C. The users profile needs create access to Location.
- D. The label of Location may have been changed.
Answer: C,D
Explanation:
Explanation
Two reasons why the user cannot find the Location object while using Data Loader are:
The label of Location may have been changed. The label of an object is the name that is displayed in the user interface and can be different from the API name that is used by Data Loader and other tools. If the label of Location has been changed to something else, such as Site or Venue, then the user may not be able to find it by searching for Location in Data Loader. The user should check the API name of the object in Object Manager or use the Describe Global operation in Data Loader to see all available objects and their labels.
The user's profile needs create access to Location. The user's profile determines what objects and fields they can access and what actions they can perform on them, such as creating, reading, updating, or deleting records. If the user's profile does not have create access to Location, then they will not be able to load records into that object using Data Loader. The user should check their profile permissions in Setup or ask their administrator to grant them create access to Location.
The other two options are incorrect because:
Data Loader should only be used with standard objects is not a reason because Data Loader can be used with both standard and custom objects, as long as they are accessible and queryable via the API.
Location has a master-detail field to Account is not a reason because having a master-detail field does not prevent an object from being available in Data Loader, as long as it meets the other requirements such as accessibility and queryability.
References: https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_loader_describe_global.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_object_permissions
NEW QUESTION # 71
Universal Containers has a Private sharing model for Accounts and Opportunities. A new team is being created from within the sales team that will be assigned all renewal opportunities. These users will need to see all closed won opportunities while keeping the account private.
How should the administrator meet this requirement?
- A. Create a new profile for the renewals team with View All permission enabled on Accounts and Opportunities.
- B. Create a permission set with View All enabled on Accounts and assign it to the new users.
- C. Update the organization-wide default on Opportunities to Public Read Only and add them to the opportunities team.
- D. Create a public group for the renewals team and create a criteria based sharing rule on Opportunities.
Answer: C
Explanation:
A public group is a grouping of users, roles, roles and subordinates, or other groups that can be used to share access to records or folders. A sharing rule is a rule that grants additional access to records based on certain criteria or ownership. In this case, the administrator should create a public group for the renewals team and create a criteria based sharing rule on opportunities that grants read-only access to the group for all closed won opportunities. This way, the renewals team can see all the opportunities that are eligible for renewal while keeping the account private. References: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.
htm&type=5 https://help.salesforce.com/s/articleView?id=sf.sharing_rules.htm&type=5
NEW QUESTION # 72
Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division.
What should the administrator do to set this up?
- A. Assign a flat territory role hierarchy for the divisions.
- B. Create a permission set group for the division leaders.
- C. Set up delegated administrators for the division leaders.
- D. Customize and assign profiles for the division teams.
Answer: C
NEW QUESTION # 73
Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between Applicant and Position objects. Why will this action meet the requirement ?
- A. A lookup relationship on the Applicant object with Position as the master provides rollup summary fields without code.
- B. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects.
- C. The Job Application object as a master to Positions and Applicant objects will allow rollup summary fields on the Positions and Applicant objects.
- D. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects.
Answer: B
NEW QUESTION # 74
Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers
- A. Every article is required to have a Data Category for sorting.
- B. Data Categories provide a way to secure access to the Knowledge base content.
- C. Data Categories help organize the Knowledge base content displayed.
- D. Up to five Data Category groups can be created for segmentation.
- E. A Knowledge article can be tagged to more than one Data Category.
Answer: B,C,E
Explanation:
Three reasons CK should utilize Data Categories when creating articles in Knowledge are:
* Data Categories help organize the Knowledge base content displayed. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data categories help you organize your articles by topic or criteria and make them easier to find and browse by your users or customers.
* Data Categories provide a way to secure access to the Knowledge base content. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data category visibility to control access to your articles based on their data categories and ensure that only relevant and appropriate content is displayed to different users or customers.
* A Knowledge article can be tagged to more than one Data Category. A Knowledge article is a document that provides information or answers to common questions or issues. A Knowledge article can be tagged to one or more data categories within each data category group that is assigned to its article type. This allows you to classify your articles by multiple criteria and make them searchable and accessible by different users or customers.
NEW QUESTION # 75
When converting a lead to an existing account, the user is getting an error of insufficient privileges.
Which two options could be preventing the user from converting the lead to the existing account?
Choose 2 answers
- A. Organisation wide sharing is set to Controlled by Parent for Account and Contact.
- B. Account is owned by someone in the same role.
- C. Organisation-wide Sharing Is set to Private for Account and Contact.
- D. Account is owned by someone above them in the rote hierarchy.
Answer: B,D
NEW QUESTION # 76
An administrator at Universal Containers has been asked to configure product schedules.
What should the administrator consider before enabling this feature?
- A. To remove o product schedule completely, remove It from the standard price book.
- B. The Product Schedule is unavailable in Process Builder and Flow.
- C. Line Item Schedule is unavailable In Process Builder and Workflow.
- D. Customizable product schedule page layouts cannot be modified.
Answer: C
Explanation:
Product schedules allow users to track revenue or quantity over time for products in opportunities or orders by creating schedules manually or automatically based on predefined criteria such as start date, end date, frequency etc. However, product schedules have some limitations that administrators should consider before enabling this feature. One of these limitations is that line item schedules are unavailable in Process Builder and Workflow rules; only revenue schedules are available. References:
https://help.salesforce.com/s/articleView?id=sf.products_schedules_def.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.products_schedules_considerations.htm&type=5
NEW QUESTION # 77
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