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Instant Download Nortel : 920-106 Questions & Answers as PDF & Test Engine
- Exam Code: 920-106
- Exam Name: NNCSS SYMPOSIUM CALL CENTER EXAM
- Updated: Aug 16, 2026
- No. of Questions: 76 Questions and Answers
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Nortel 920-106 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Symposium Call Center Overview & Architecture | 25% | - Software architecture and releases - Network integration and protocols - System components and hardware |
| Topic 2: Maintenance & Troubleshooting | 25% | - Backup and restore procedures - Fault isolation and resolution - Monitoring and performance tuning |
| Topic 3: Installation & Configuration | 25% | - Basic configuration parameters - Server setup and deployment - Database and licensing setup |
| Topic 4: Administration & Operation | 25% | - Call routing and queue management - Daily operational tasks - User management and permissions |
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