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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Backup, Restoration and System Upgrades | 20% | - Backup and restore procedures - System recovery processes - Configuration management - Software and firmware upgrades |
| Avaya IP Office Platform and Security Administration | 20% | - User and extension configuration - Security settings and policies - System administration and management - Platform architecture and components |
| Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - System monitoring tools - Call behavior analysis - Voicemail and UCM configuration |
| System Status, Troubleshooting and Alarm Management | 20% | - Alarm identification and resolution - Issue escalation procedures - Fault isolation and troubleshooting - Performance monitoring |
| Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - System logging and analysis - Network and SIP diagnostics - SSA and Monitor tools usage |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?
A) Voicemail Pro
B) one-X® Portal
C) Web Services
D) Call Detail Records
E) Avaya Contact Recorder
2. A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?
A) ARS table
B) User Telephony
C) Short Code
D) System Telephony
3. Which statement about the Linux OS for IP Office is true?
A) The Linux OS is an optional component that can be installed after IP Office Server Edition installation.
B) IP Office system configurations can be completed using either the Linux command line or a GUI interface.
C) The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.
D) The base operating system installed is CentOS.
4. Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features? (Choose two.)
A) user profiles set to Virtual
B) user profile set to Teleworker
C) endpoint license
D) Advanced System license
E) user and SIP extension in IP Office
5. Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?
A) Dial the shutdown short code to shut down the card before removing the SD card.
B) Use System Monitor to shut down the card before removing the SD card.
C) Use the Manager application to shut down the card before removing the SD card.
D) Pull out the card. Special shutdown is not required.
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C,D | Question # 5 Answer: D |
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