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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Installation and Initial Configuration | - Platform deployment
|
| Topic 2: IP Office Architecture and Components | - IP Office system architecture
|
| Topic 3: Security and Administration | - Administrative management
|
| Topic 4: Maintenance and Troubleshooting | - System support
|
| Topic 5: Voice Applications and Connectivity | - Communication services
|
| Topic 6: User and Telephony Configuration | - Endpoint configuration
|
Avaya IP Office Configuration and Maintenance Sample Questions:
1. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?
A) IP Office Softconsole
B) IP Office Phone Manager Pro
C) IP Office Voice Portal
D) IP office Video Softphone
2. Where can additional IP Office Service User logins be setup?
A) the IP Office System Monitor Application
B) the IP Office Manager Security Settings
C) the IP Office Softphone Application
D) the IP Office Manager Network Configuration
3. Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?
A) Use Customer Call Status (CCS) to see what user the call is ringing to.
B) Use the System Status Application (SSA) to see what user the call is ringing to.
C) Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
D) Capture a System Monitor trace and escalate to Avaya for an answer.
4. A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)
A) Category 5 cabling
B) GbE unmanaged switch
C) Twisted Pair cabling
D) 100 Mbps managed switch
E) DSL router
5. Which two email clients are supported for IP Office IMAP services? (Choose two.)
A) MS Outlook
B) Lotus Notes
C) Lotus Messages
D) Microsoft Office Communicator
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A,D | Question # 5 Answer: A,B |
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