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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Data Management and Quality | 15% | - Data import and export
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Program and Service Delivery | 18% | - Case management and client services
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.
Which solution should a consultant recommend?
A) Engagement Plans
B) Self-Service Portal
C) Program Management Module
D) Service Cloud
2. A consultant is importing a number of new individual gifts from a recent fundraising event for a non-profit that is using NPSP. It is very important that donors receive credit for these new donations. Where is the automatic Opportunity Contact Role hard credit value configured for this scenario?
A) Affiliation record
B) Relationship record
C) NPSP Settings
D) Opportunity Settings
3. A nonprofit wants to track various funds in Salesforce to report on its restricted donations. Which NPSP feature should the consultant recommend?
A) Engagement Plans
B) General Accounting Units
C) Levels
D) Customizable Rollups
4. A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?
A) Engagement Plans
B) Tasks and Events
C) Deliverables
D) Cases
5. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?
A) Program Engagements with or without Household Account
B) Contacts with or without Service Participants
C) Contacts with or without Relationships
D) Service Participants with or without Program Engagement
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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