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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?

A. Develop test scripts during the Plan phase.
B. Provide company-wide training throughout the project.
C. Conduct a beta review during the Validate phase.

Question 2

Sometimes, Universal Containers sales reps need to create contacts without accounts based on business processes. What should the consultant take into consideration?

A. Contacts are private and shared through the role hierarchy.
B. Contacts are private and shared through sharing rules.
C. Contacts are private and only the owner and admin can view them.

Question 3

A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?

A. Activate users in the system.
B. Validate the implementation.
C. Obtain stakeholder sign-off.

Question 4

Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few of them. Which action can forecast managers perform?

A. Add a Forecasts tab to the Sales app.
B. Share the forecast with any Sales Cloud user.
C. Add territory forecast to the hierarchy.

Question 5

Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success. What should a consultant recommend to meet the requirement?

A. Create a custom Campaign Group object.
B. Create a custom Campaign Purpose field.
C. Use the existing Parent Campaign field.

Solutions: