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Instant Download SAP : C-FSM-2601 Questions & Answers as PDF & Test Engine
- Exam Code: C-FSM-2601
- Exam Name: SAP Certified - SAP Field Service Management
- Updated: Oct 07, 2026
- No. of Questions: 68 Questions and Answers
- Download Limit: Unlimited
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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
SAP Certified - SAP Field Service Management Sample Questions:
How can smartform instances be created?
There are three correct answers.
- A. Automatically by a business rule
- B. Manually by a dispatcher on the Field Service Management web UI
- C. Manually by a technician on a mobile app
- D. By the customer in the FSM Self Service application
Correct Answer: A,B,C 🗳️
Which of the following statements are correct?
There are two correct answers.
- A. Roles define what the user can do on account level.
- B. Roles define what the user can do on company level.
- C. Admin Policy Groups define what the user can do on company level.
- D. Admin Policy Groups define what the user can do on account level.
Correct Answer: A,C 🗳️
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. False
- B. True
Correct Answer: A 🗳️
What is the most common way to create master data in FSM?
Choose the correct answer.
- A. By bulk upload with the Data Loader
- B. By integration with back-end systems
- C. Manual creation in the Master Data module
Correct Answer: B 🗳️
What are the names for the possible customer interactions and dialog options?
There are two correct answers.
- A. Chat assistants
- B. Moment sets
- C. Business Processes
- D. Moments
Correct Answer: B,D 🗳️
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