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Instant Download Oracle : 1Z0-1037-21 Questions & Answers as PDF & Test Engine
- Exam Code: 1Z0-1037-21
- Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
- Updated: Aug 04, 2026
- No. of Questions: 72 Questions and Answers
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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Common B2C Service Features | 15% | - General Platform Functionality
|
| Topic 2: B2C Service Knowledge Foundation | 35% | - Content Authoring and Management
|
| Topic 3: Reports and Analytics | 15% | - Knowledge Reports
|
| Topic 4: Knowledge Advanced | 35% | - Integration and Customization
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
1. Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)
A) Console roles
B) Product and Categories
C) Web roles
D) Workflows
E) API Roles
2. Examine these statements about products, categories, anddispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?
A) 2 & 3
B) 1 & 2
C) 2 & 4
D) 3 & 4
E) 1 & 4
3. Which action cannot be performed on a dashboard?
A) send queued dashboards to comma-separated values (CSV) file
B) open a report for editing from a dashboard
C) queue a dashboard manually
D) add a web browser to a dashboard
4. In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
A) 1000
B) 100
C) 250
D) 500
5. Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)
A) content life cycle events
B) configured workflow processes
C) privileges
D) user roles
E) notification configuration
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A,B |
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