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IBM P6040-009 Exam Syllabus Topics:

SectionWeightObjectives
Maintenance and Diagnostics25%- Preventive maintenance
  • 1. Component replacement procedures
    • 2. Cleaning and inspection
      - System diagnostics tools
      • 1. Error codes and indicators
        • 2. IBM POS diagnostics
          Installation and Configuration25%- Hardware setup and assembly
          • 1. Cabling and power connections
            • 2. Component installation
              - BIOS and firmware configuration
              • 1. BIOS settings and updates
                • 2. Firmware management
                  - Operating system deployment
                  • 1. Supported OS versions
                    • 2. Driver installation
                      Troubleshooting and Problem Resolution30%- Software and connectivity troubleshooting
                      • 1. Network and communication errors
                        • 2. Driver conflicts
                          - Hardware issue diagnosis
                          • 1. Peripheral communication issues
                            • 2. Display and input failures
                              • 3. Power and boot problems
                                Product Overview and Architecture20%- Supported peripherals
                                • 1. Displays and keyboards
                                  • 2. Scanners and payment devices
                                    • 3. Printers and cash drawers
                                      - Hardware specifications
                                      • 1. Physical design and form factor
                                        • 2. Chipset and I/O subsystem
                                          • 3. Processor and memory configuration

                                            IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

                                            1. A potential customer intends to run an application that requires dedicated video memory, even though UMA
                                            technology used in the SurePOS 300 family assigns video memory from system RAM. How should the technical
                                            specialist respond?

                                            A) Dedicated video memory is achieved by installing a video adapter in the PCI adapter slot of both SurePOS 300
                                            models.
                                            B) Dedicated video memory is available as a feature code only on the SurePOS 300 Model 33H.
                                            C) Dedicated video memory is a RPQ option on both the SurePOS 300 Model 330 and 33H.
                                            D) Dedicated video memory is not an option on the either SurePOS 300 Model 330 or 33H.


                                            2. Which of the following is available when accessing the IBM Literature on Demand Web site?

                                            A) Announcement letters
                                            B) Red books
                                            C) Service guides
                                            D) Sales brochures


                                            3. Which warranty option is available with the SurePOS 300 models 330 and 33H?

                                            A) IBM EasyMail Service
                                            B) IBM Carry In Repair
                                            C) IBM EasyServ Service
                                            D) IBM Overnight Repair
                                            E) IBM On-site Repair


                                            4. What is the first logical step in determining the source of the problem when the Power LED is not lit?

                                            A) Verify that the outlet has power
                                            B) Replace the power supply
                                            C) Replace the power cord
                                            D) Verify that the power cord is plugged in


                                            5. Which option best describes the use of the Wake on LAN feature?

                                            A) Notify the host system that a specific POS terminal is in use
                                            B) Power off a system that is not in use
                                            C) Turn on a system to enable it to receive software updates
                                            D) Record and report the LAN traffic


                                            Solutions:

                                            Question # 1
                                            Answer: A
                                            Question # 2
                                            Answer: D
                                            Question # 3
                                            Answer: E
                                            Question # 4
                                            Answer: D
                                            Question # 5
                                            Answer: C

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