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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Avaya Midsize Solution Fundamentals- Solution components and capabilities
  • 1. Unified Communications services
    • 2. Voice, video, and messaging integration
      - Avaya IP Office architecture overview
      • 1. Core components and system architecture
        • 2. Deployment models for midsize environments
          Security and Network Design- Network considerations
          • 1. QoS for voice traffic
            • 2. Bandwidth planning and optimization
              - Security best practices
              • 1. Encryption and secure signaling
                • 2. User authentication and access control
                  Collaboration and Unified Communications- Avaya collaboration tools
                  • 1. Mobile and remote access solutions
                    • 2. Soft clients and endpoints integration
                      - Communication services integration
                      • 1. VoIP and SIP trunking concepts
                        • 2. Integration with enterprise platforms
                          Solution Design Principles- Customer requirements analysis
                          • 1. Business needs assessment
                            • 2. Sizing and scalability considerations
                              - Design methodologies
                              • 1. Greenfield vs migration design approaches
                                • 2. High availability and resilience design

                                  Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

                                  1. Sie helfen einem Kunden dabei, mehr über Avaya Contact Center Select (ACCS) zu erfahren. Sie möchten mehr über die Serveranforderungen für ein ACCS mit Business Continuity erfahren.
                                  Welche zwei Aussagen beschreiben die Serverkonfigurationen für IP Office und ACC mit Business Continuity?

                                  A) IP Office und ACCS können nur mit demselben VMware-Hostserver virtualisiert werden.
                                  B) IP Office und ACCS können nur mit separaten VMware-Hostservern virtualisiert werden.
                                  C) Wenn das ACCS eine Hardware-Appliance verwendet, muss IP Office eine Hardware-Appliance verwenden.
                                  D) Wenn das ACCS eine Hardware-Appliance verwendet, kann IP Office virtualisiert werden.


                                  2. Siehe Szenario: IT-FAC.

                                  IT-FAC ist sehr besorgt über die Zuverlässigkeit, da sie die Fähigkeit benötigen, immer Anrufe zu tätigen und Anrufe entgegenzunehmen.
                                  Sie sind nicht so besorgt über die Zuverlässigkeit von Messaging und anderen Formen der Zusammenarbeit.
                                  Was ist basierend auf den obigen Informationen in der IP Office-Lösung erforderlich, um eine Sicherung für ihre SIP-Trunks und Session Border Controller for Enterprise (SBCE) bereitzustellen?

                                  A) Fügen Sie POTS-Leitungen (Plain Old Telephone Service) und analoge Module zum IP500 V2 hinzu.
                                  B) Fügen Sie eine E1- oder T1-Leitung mit einer Combo-Karte hinzu.
                                  C) Fügen Sie ein zweites Portwell SBCE hinzu, um Hochverfügbarkeit (HA) bereitzustellen.
                                  D) Duplizieren Sie alle SIP-Trunks, fügen Sie ein weiteres Portwell SBCE und High Availability (HA. licences.


                                  3. Ein Kunde erwägt, sein DECT-Netzwerk (Digital Enhanced Cordless Telecommunications) durch WIFI zu ersetzen. Sie fragen Sie, welche Art von Netzwerk besser ist.
                                  Welchen Vorteil würden Sie ihnen sagen?

                                  A) WiFi bietet Benutzern Sprach- und Datenzugriff.
                                  B) DECT ist nur Sprache und die Möglichkeit des Hackens ist minimal,
                                  C) WIFI hat mit BYOD weniger Vorlaufkosten; da es keine Endpunkte zu kaufen gibt.
                                  D) DECT unterstützt größere Entfernungen als Wi-Fi.


                                  4. Welche Lizenz ist nur in einem CapEx-Modell verfügbar?

                                  A) Digitaler Benutzer
                                  B) ASBCE
                                  C) AWFOS
                                  D) Analoger Benutzer


                                  5. Siehe IT-FAC Szenario und Exponate.



                                  Der Kunde. Das Island Tropics Family Amusement Center hat Lösungsentwürfe von zwei verschiedenen Anbietern erhalten, Anbieter A und Anbieter B. Als Vertreter des Herstellers möchte der Kunde, dass Sie die Vorzüge und Einschränkungen jeder Lösung erläutern. Für den Teil der Lösung für mobile Benutzer. Anbieter A hat vorgeschlagen, anstelle von Smartphones eine DECT-Lösung zu verwenden.
                                  Was sind zwei Merkmale dieser Mobilitätslösung? (Wähle zwei.)

                                  A) Es unterstützt Off-Premise-Konnektivität.
                                  B) Es wird in einem separaten DECT-Netzwerk betrieben.
                                  C) Es verwendet eine Reihe robuster Endpunkte.
                                  D) Es nutzt das WiFi-Netzwerk von APs.


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: C,D

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